“The law is clear about robocalls -- if a telemarketer doesn’t have consumers’ written permission, it’s illegal to make these calls,” said Jessica Rich, director of the FTC’s Bureau of Consumer Protection. “The FTC will continue working hard to put a stop to telemarketers who ignore the law.”
Robocall complaints, 265,676 in August of this past year.
Most telemarketing robocalls have been illegal since September 2009. As part of the FTC’s ongoing efforts to stop illegal robocalls, the agency announced several new enforcement actions, including a case brought with the assistance of the U.S. Department of Justice targeting a lead generator who used robocalls to pitch solar energy packages, as well as an action permanently barring vacation package pitchmen from using robocalls to defraud consumers.
The Commission has filed 45 cases against 163 companies and 121 individuals responsible for billions of illegal robocalls.
FTC and 10 states have closed a case involving “free cruise” scam using robocalling and illegal telemarketing. Caribbean Cruise Line, Inc. over an 8 month period averaged between 12-15 million illegal sales calls per day. After listening to a recorded message they took a 30-second survey and were told they would receive a “free” two-day cruise to the Bahamas.
The illegal robocalls generated millions of dollars for CCL.
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