Medicare Card Changes Means Opportunities for Scams

Congress passed a law in 2015 that requires the Centers for Medicare and Medicaid
Services to remove Social Security numbers from all Medicare cards, which they will start
doing in April 2018. New beneficiaries will get the modernized cards first, and then new
cards will be issued to existing beneficiaries. This is an important change to help prevent
fraud and protect people’s identity, but with any new change, scammers are taking
advantage of potential confusion.

What You Should Know:

Medicare beneficiaries are getting calls claiming to be from Medicare asking for
payment to receive their new Medicare card, or asking them to verify their
Medicare number.

Medicare will NEVER call to verify your number because they already have it.
There is no cost to get your new card.

What You Should Do:

If you get a call like this, hang up immediately and report it to Senior Medicare
Patrol. Find the number to call for your state at www.smpresource.org.

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